Terms & Conditions
Company name: Creative Future
Established in: 2014
Address: Godthåbsvej 185, 3 th, 2720 Vanløse, Denmark
Phone: +45 42 15 20 09
At checkout you can choose to pay using Visa, MasterCard, American Express, Discover (US merchants only) and PayPal. Payments made with credit card are processed by Stripe.
Delivery usually takes 1-2 weeks depending on your location and local customs. For some international shipments delivery can in some instances take up to +4 weeks. We offer worldwide shipping for 90 DKK per item. In order to keep the shipping costs low, we do not offer tracking on our orders. If we were to offer tracking on all orders, shipping costs would be two and half times more expensive. Only large bulk orders of five or more copies will be shipped with a tracking number. The final shipping costs are calculated at checkout.
Right of cancellation
When shopping at Creative Future you have a 14-day right of cancellation. Your right to cancel an order expires 14 days after you have received your order. If you wish to use your right of cancellation, you have to notify us within 14 days of receipt stating that you wish to use your right of cancellation. You can do so by contacting us on email email@example.com or by phone on +45 42 15 20 09.
If you wish to return an item, you should do so within 14 days after you have notified us that you wish to use your right of cancellation. It is your responsibility to pay for postage when returning an order and that the items are packaged properly when doing so. You are responsible for any signs of wear or damage that might have happened to the item(s) under your custody. If the item(s) shows signs of wear or has been damaged in your custody or during return, only part or none of the purchase amount will be refunded. When returning an order, you will receive a full refund within 14 days after you have notified us that you wish to use your right of cancellation.
When returning an order, it should mailed to:
Att. Christian Møller Andersen
Godthåbsvej 185, 3 th
For general inquiries, questions or feedback, please contact:
Phone: +45 42 15 20 09
Please note that we do not take unsolicited submissions. All unsolicited submissions will be not be answered or returned to the sender.
When making orders at Creative Future, you are required to provide personal information such as name, address, e-mail address and phone number. Due to the danish bookkeeping law, we have to collect this information and keep it for 5 years. After that all the kept information will be deleted. Furthermore, order lists including this information might be shared with the artist that we are working with in order to give them inside into the sales numbers.